Seller Policies

At Woodshop Marketplace, we are committed to providing a trustworthy and safe environment for both buyers and sellers. To maintain the integrity of our platform, all sellers must adhere to the following policies. Failure to comply may result in disciplinary actions.

Prohibited Activities

  1. Posting Non-Original Plans
    Sellers may only upload plans that they have personally created. Posting plans that are not original, or belong to someone else without permission, is strictly prohibited.

  2. Affiliate Marketing Content
    It is prohibited to upload or promote plans associated with affiliate marketing programs (e.g., Ted’s Woodworking) or any other prepackaged schemes.

  3. Infringement on Intellectual Property
    Sellers must not upload plans or content that infringe on third-party intellectual property, including copyrighted designs or trademarks.

  4. Misleading Product Descriptions
    All listings must accurately represent the product being sold. Sellers must not post false, misleading, or deceptive descriptions or images.

  5. Spamming or Excessive Promotion
    Sellers may not engage in spamming or excessive self-promotion that clutters the marketplace with irrelevant or unsolicited content.

  6. Inappropriate or Offensive Content
    Any content that contains offensive, discriminatory, or inappropriate material will be removed, and the seller may be subject to disciplinary action.

  7. Selling Prohibited Items
    Sellers may only post woodworking-related digital plans or approved products. Items outside of the approved categories, especially illegal or dangerous items, are prohibited.

  8. Circumventing Fees or Policies
    Attempting to bypass platform fees or policies (e.g., by directing buyers to external sites) is not allowed and will result in action against the seller’s account.

Enforcement and Consequences

Violations of the Seller Policies will be handled through a tiered approach, depending on the severity and frequency of the offense.

  1. First-Time or Minor Violations (Warnings)

    • For minor offenses or first-time violations, sellers will receive a formal warning via email or platform message.
    • The seller will be required to correct the issue (e.g., removing the prohibited content) within a reasonable timeframe.
    • Further violations will lead to more severe actions.

  2. Repeat or Moderate Violations (Temporary Suspension)

    • For more serious or repeat offenses, sellers will face a temporary suspension of their account for 7-30 days.
    • During the suspension, the seller will be unable to upload new products or make sales.
    • Sellers must resolve the violation before their account is reinstated, with clear notice that further violations will lead to permanent suspension.

  3. Severe or Continuous Violations (Permanent Ban)

    • In cases of severe violations, such as fraud, repeated rule-breaking, or selling non-original plans, the seller’s account will be permanently banned.
    • All listings will be removed from the platform, and the seller will no longer be able to use the marketplace.
    • A final explanation will be provided, and the decision will be irreversible.

Additional Measures

  • Removal of Content: Non-compliant listings or content will be immediately removed.
  • Forfeiture of Fees: Sellers may forfeit any fees tied to the violation, including listing or transaction fees.
  • Buyer Refunds: In cases where buyers have been affected by fraudulent or misrepresented products, refunds may be issued at Woodshop Marketplace’s discretion.